The Tracing Group

Posted: November 7, 2017

When you consider the size of the pensioner and deferred pensioner population Trinity Mirror has to deal with, it’s not surprising they occasionally lose track of an individual pension scheme member.

This is often, but not always, due to a change of address that has not been notified to them.

So Trinity Mirror’s pension department uses a company called The Tracing Group to try and locate pension scheme members with whom they have lost contact – known as the “gone aways”.

These are mostly from the relatively large group of deferred pensioners (i.e. those people who belonged to the pension scheme in the past but have yet to begin drawing their pension.)

If you receive a letter similar to that pictured you can rest assured it’s genuine and not a scam. If you would like further reassurance before you reply to The Tracing Group, you can check with TM pensions on 020 7293 2050.